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New Research Reveals Brits Prefer Traditional Phone Calls to Emails for Customer Support

69% of Brits will contact a business via phone call first before trying other methods when seeking assistance Direct phone calls are the preferred method of communication for well over a third (38%) of British consumers when seeking support from a business 45% say the customer service they receive over the phone is better than […]

The post New Research Reveals Brits Prefer Traditional Phone Calls to Emails for Customer Support appeared first on UK Tech News.

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