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Energy provider websites struggle to cope with ‘bleak Friday’ traffic as prices rise

Rush to register meter readings before biggest increase in gas and electricity costs leads to outages

  • From energy costs to TV bills: what has gone up in price today?

The websites of energy providers are struggling to cope with a deluge of traffic on “bleak Friday”, as the largest increase in gas and electricity prices in living memory takes effect on the same day as scheduled rises to taxes and household services.

Customers in Great Britain seeking cheaper energy bills had been advised to submit meter readings online before Friday’s 54% increase, as the average annual bill rises to £1,971, putting unprecedented pressure on the websites of suppliers.

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