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8 out of 10 consumers prefer full digital banking experience, yet some are left short-changed

• Banks continue to see strong levels of customer acquisition via digital channels; 42% registered for an account via an app, 35% via website, Onfido survey shows. • Users find digital identity verification both secure (81%) and convenient (88%), highlighting that security and convenience can and should go hand in hand. • Integrating digital processes […]

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