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‘A fundamental right’: UK high street chains and restaurants challenged over refusal to accept cash

As more of us reject tapping and swiping, campaigners and politicians say the law should force retailers to accept coins and notes

Major high street chains and restaurants, including Gail’s bakery, Itsu and Zizzi, are being challenged by campaigners over their refusal to accept cash after a jump in consumers turning to notes and coins for daily spending.

Following a steady decline in cash payments over the last decade, consumer groups says the cost of living crisis has seen more people turning to the traditional payment method for day-to-day spending. In 2023, 1.5 million adults in the UK were using cash for daily spending, a four-year high.

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