Certero, a global leader of unified IT Hardware, Software, SaaS, and Cloud Asset Management solutions, today announced it was named a ‘Customers’ Choice’ in the December 2020 Gartner Peer Insights ‘Voice of the Customer’: for Software Asset Management Tools. According to Gartner, the Gartner Peer Insights Customers’ Choice Distinction is based on feedback and ratings from end-user professionals who have experience purchasing, implementing, and using Certero’s product or service.
To ensure IT teams remain agile in today’s climate of rapid change and increased complexity, Certero’s software asset management technologies give users the ability to see their entire IT estate through a single pane of glass. The products that Certero has been reviewed on for the Gartner Peer Insights distinction provide SAM solutions to offer a unified, SaaS-ready platform, removing the need for manual installation, configuration or on-premises maintenance. This means that users can gain actionable insights they need to control costs, counter audits, maintain compliance, minimize risk and enable employees.
John Lunt, CEO of Certero, commented on the distinction: “We believe that being named a 2020 Customers’ Choice for Software Asset Management tools presents the commitment we have to our customers to provide a world class product with an outstanding customer experience to support it. “We continue to innovate while we execute on our product roadmap to meet the needs of our customers and are grateful for the feedback they share with us on Gartner Peer Insights.”
Lunt continues: “With the COVID-19 pandemic acting as a catalyst for many organizations digital transformations, creating complex hybrid environments which have presented new challenges when it comes to managing an IT estate. That is why Certero is proud to have ITAM, SAM, SaaS and cloud management products that empower our customers with the perspective they need to make strategic decisions and deliver value.”
Here are some excerpts from customers that contributed to the distinction:
● “Powerful technology platform with invaluable professional consultation and support – Certero consultants almost instantly were able to capture our vision for SAM in our initial conversations during selection, and stood out from the rest of the vendors in our selection process by tailoring their approach to SAM to our organization. Implementation of the product was seamless and took a few days to implement the initial phase of the solution with effectiveness.”
Program and Portfolio Management, Healthcare.
- “Certero has been one of our essential tools in making sure we’ve got the right devices with right staff in right areas. My organization provides the IT across an entire county. It’s not only given us visibility of all the assets + usage but helped all the the different healthcare trusts we support share assets and look at the WHOLE system. This means better care in the short term with the reassurance of being able to still track and recover assets a later date. Easy to implement and easy to use. We can quickly see the current state of our estate, what software is being used and who is using it.”
End User Experience Manager, Healthcare
- “This was purchase as an Enterprise SAM tool but it has become so much more, With multiple technical teams using the data for various tasks. The agent is so reliable we are able to depend on the results almost in real-time.”
IT Services Manager, Construction.
About Gartner Peer Insights
Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
About Certero
Certero deliver [.as-a-service] IT Hardware, Software, SaaS and Cloud Asset Management solutions and services, to help enable organizations to digitally transform their IT. We do this by challenging the traditional, outdated delivery method of disappointing point solutions, and instead deliver true unification across all platforms, from mobile to mainframe to cloud, delivered as SasS in days, not months or years. Combined with our self-service solutions we support organizations to drive digital transformation agendas through increased efficiency and automation. With businesses in the UK, USA and Australia, Certero is a customer first company with a passion for customer success, earning the trust of some of the leading global brands across the finance, manufacturing, health, retail and technology sectors.
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