Scammers took advantage after the government suspended face-to-face interviews with claimants
A Hampshire woman, whose identity was used by fraudsters to apply for a £1,300 universal credit advance, has been told by investigators that they are dealing with thousands of similar cases, and that “it could have happened to anyone”.
In March, the Department for Work and Pensions (DWP) suspended face-to-face interviews for new applicants.
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