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Omni Energy switched unprofitable customers without express consent

Firm is struggling financially with record high gas prices and removed customers who used the most energy

A struggling household energy supplier switched thousands of unprofitable customers to rival companies without their express consent, in an apparent bid to avoid financial collapse.

Omni Energy wrote to customers earlier this month, warning them that it was “highly likely” the business would buckle under the weight of record high gas prices. It advised them to switch supplier and said that it would do so on their behalf unless they objected.

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