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Lloyds Pharmacy apologises again for emergency contraception refusal

Firm says sorry after pharmacist would not dispense product ‘for religious reasons’

A pharmacy chain has been forced to apologise for a second time after a woman was refused emergency contraception because of the pharmacist’s personal beliefs, a year after a similar incident at a different branch.

Charlotte, 41, who preferred not to give her surname, said she felt “upset and humiliated” when the pharmacist at her local Lloyds Pharmacy branch in south London, told her she was unable to distribute the contraception “for religious reasons”.

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