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MPs face ‘phenomenal’ rise in constituent casework during pandemic

Exclusive: Number of cases has doubled in many constituencies – with some reporting 12-fold increase and ‘massive backlog’

MPs and their staff are buckling under the strain of a “phenomenal” rise in appeals for help from constituents, with some reporting a 12-fold increase in casework fuelled in part by an “absolute crisis” in mental health issues.

Parliamentary aides said they were becoming burnt out and struggling to help people in desperate need, because of a “massive backlog” of issues caused by the Covid pandemic.

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