Robb family had written to Robert Jenrick asking for help with repairs to flat in Manchester tower block
Ministers have urged a family facing a devastating bill as part of the building safety crisis to contact the Samaritans if they want help with “feelings of distress or despair”.
In a move that sparked “disbelief” in the leaseholder involved, Jamie Robb, the response from an aide to the housing secretary, Robert Jenrick, to a plea for help with fire remediation works included the phone number for the suicide prevention service. It recommended its “free, anonymous, confidential and non-judgemental support”.
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