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‘Hey man, I’m so sorry for your loss’: should you use AI to text?

Artificial intelligence has entered the personal chat. What does that say about human relationships?

Earlier this spring, Nik Vassev heard a high school friend’s mother had died. Vassev, a 32-year-old tech entrepreneur in Vancouver, Canada, opened up Claude AI, Anthropic’s artificial intelligence chatbot.

“My friend’s mom passed away and I’m trying to find the right way to be there for him and send him a message of support like a good friend,” he typed.

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