Experts say there is huge potential for AI in the mental health sector, but there are risks of turning to technology, rather than human beings when in distress
In the pre-dawn hours, Ann Li’s anxieties felt overwhelming. She’d recently been diagnosed with a serious health problem, and she just wanted to talk to someone about it. But she hadn’t told her family, and all her friends were asleep. So instead, she turned to ChatGPT.
“It’s easier to talk to AI during those nights,” the 30-year-old Taiwanese woman, tells the Guardian.
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