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The Key To CSAT Is To Practise What You Preach

CSAT is short for ‘customer satisfaction’ and is a key performance indicator that tracks how satisfied customers are with your organisation’s products and/or services. Often retailers or professional service businesses send through an online form or survey post a customer interaction to gather feedback of the efficiency of service a customer has received, so they […]

The post The Key To CSAT Is To Practise What You Preach appeared first on UK Tech News.

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