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Tech

Travel Counsellors’ Customer Experience Takes Off with Freshworks

Freshworks Inc. (NASDAQ: FRSH) today announced it has transformed Travel Counsellors’ customer service and support models with Freshdesk™, Freshsales™ and Freshchat™. The implementation of these solutions enabled the tour operator to pivot from a traditional call centre model to a modern conversational-first system with ticketing for advanced cases, with automation at the centre. Travel Counsellors […]

The post Travel Counsellors’ Customer Experience Takes Off with Freshworks appeared first on UK Tech News.

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