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Crocus Customer Service Blossoms with Freshdesk through Low-Cost Software that Delivers High Value

Freshworks Inc. (NASDAQ: FRSH) announced Crocus, a major gardening retailer in the UK, has cut its average first response time for customers by 91% since the company adopted Freshdesk™ to handle an influx of customer requests during the pandemic. The closure of garden centres left Crocus’ customer support team facing a surge in demand for […]

The post Crocus Customer Service Blossoms with Freshdesk through Low-Cost Software that Delivers High Value appeared first on UK Tech News.

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