Just 50 out of 11,750 applications granted as families in UK struggle to help people stranded abroad
- Russia-Ukraine war: live updates
Ukrainians attempting to flee to safety in the UK have described intense frustration and anger at the bureaucratic hurdles and technical difficulties involved in securing a visa under the new Ukrainian family scheme.
Numerous applicants said they were stuck in unfamiliar countries on the border with Ukraine, unable to come to the UK because they were wrestling with the complex application process. Some said they were having difficulties uploading crucial documents or the application website was crashing, while others said there were no appointment slots available to finalise their applications, or that they were dismayed to be asked to post supporting documents to an office in Wandsworth.
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