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Majority of UK ecommerce SMEs report service issues with Payments Service Providers – but fear switching, finds survey

Only 5% of UK SMEs have no issue with their current Payment Service Provider (PSP) More than half of SMEs (52%) are frustrated by slow response times Fear (29% worry about adoption costs), uncertainty (31% worry a change will impact CX), and contract lock-in (28%) are preventing UK SMEs from switching PSP London, UK, 03 […]

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