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‘Missing workforce’ could ease Britain’s labour market crisis

Vacancies are at record levels, so why are millions of people looking for jobs and what can be done to help them?

When Caroline Cousin was made redundant from her job as a legal secretary in Greater Manchester during the first lockdown, she was warned she might be too old to find work again.

“I didn’t realise I would struggle as badly as I did,” said the 60-year-old from Rochdale. “I was looking on jobs websites, but it’s like the Bermuda triangle. You apply for things and never hear back.”

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