Hospitality staff in areas such as Cornwall and Lake District suffer barrage of complaints from angry and impatient visitors
It was supposed to be the summer to rekindle the joy of the great British holiday, with demand for 2022 domestic breaks already rising. But hospitality staff in many tourist hotspots beg to differ, saying they have suffered a barrage of complaints from “impatient” visitors and “Tripadvisor warriors”.
Restaurant and hotel owners said visitors were regularly complaining about slow service amid high demand, and that some had seemingly struggled to adapt to the change from their usual all-inclusive getaway abroad.
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